Telehealth‌ ‌surge‌ ‌creates‌ opportunity‌ ‌for‌ ‌health‌ ‌plans‌ ‌to‌ ‌improve‌ ‌member‌ engagement‌

Date published: June 11, 2020

Telehealth has been put to the test like never before during the COVID-19 pandemic, and, by most accounts, it has passed with flying colors. The technology has eased the burden on the health care system by allowing patients with non-urgent conditions to receive care and guidance via phone or video chat, and it has proven to be a vital first line of triage as COVID-19 cases spread nationwide. At Carenet Health, during the last two weeks of March alone, we saw an 80% increase in overall telehealth case volume.

Reference:

https://www.benefitspro.com/2020/06/10/telehealth%E2%80%8C-%E2%80%8Csurge%E2%80%8C-%E2%80%8Ccreates%E2%80%8C-opportunity%E2%80%8C-%E2%80%8Cfor%E2%80%8C-%E2%80%8Chealth%E2%80%8C-%E2%80%8Cplans%E2%80%8C-%E2%80%8Cto%E2%80%8C-%E2%80%8Cimprove/

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